We want you to look and feel your absolute best. Because our high-quality inventory moves fast, we enforce a strict return window to keep our collections fresh.

Return Window

Return requests must be initiated within 7 days of the delivery date shown on your tracking number. Items must be shipped back to our fulfillment hub within 7 days of your return approval.

How to Start a Return

Email us at support@bantamor.com with your order number and photo proof of the item's condition. Unauthorized returns sent back without prior approval will be rejected. Return shipping costs are the responsibility of the customer.

Condition Criteria

To qualify for a full refund, items must be:
1. Unworn, unwashed, and unaltered.
2. Free of makeup, perfume, deodorant, or smoke stains.
3. Returned in their original clear garment packaging with the original SKU tags attached

Strictly Non-Returnable Items

Due to hygiene and supplier regulations, the following categories are Final Sale and cannot be returned under any circumstances:
• Bodysuits
• Intimates & Lingerie
• Swimwear
• Jewellery & Beauty products